员工配置与人力资源管理

课程时间：5天

课程大纲:

Day 1

1.Job Analysis and Job Design 职位分析与设计

• Job analysis职位分析
• Job description岗位说明书记岗位职责
• Job specifications岗位规范及任职资格

2.Effective staffing 有效员工配置

• Develop Staffing Guides 拓展员工配置指南
• Set productivity standards设立劳动生产率标准
• Labor forecasting预测劳工需求
• Planning 人力规划

Day 2

3.Employee recruitment and Interview 员工招聘与面试

• Recruitment Strategies招聘策略
• Recruitment Methods 招聘方法
• Create Effective Interviews 创造有效的面试
• Interviewer Biases 消除面试偏见

4.Selection and Testing人员选拔与测试

• Matching People and Jobs 员工与工作相匹配
• Steps in the Selection Process选拔步骤
• Reliability and Validity of a test 测试的信度与效度
• Selection Techniques 选拔技巧
• Personality, Ability, and Performance Tests性格、能力与表现测试

Day 3

5.Employee training 员工培训

• Explain the training model 解释培训模式
• Use given guidelines to produce a workplace training plan
• 使用所给的指导材料制定一个工作培训计划

6.Implementthe job instruction training 实施工作指导培训进程

•  Career development 员工职业发展
• Organizational and Individual Career Planning Perspectives
  组织与个人职业计划透视
• HR’s Role in Career Development

7.职业发展中人力资源部门任务

• Career anchor 职业锚
• Develop career path 拓展职业道路

Day 4

8.Performance Appraisals 员工绩效评估

• Describe the appraisal process. 评估过程
• performance appraisal tools and methods.评估工具与方法
• Perform an effective appraisal interview. 进行有效评估面谈
• Motivation 员工激励
• Outline the motivation process 激励过程
• Introduce motivation theories 激励理论
• Motivation in workplace 工作中激励方法
• Produce a workplacemotivation plan 制定一个工作激励计划

Day 5

9.Organizational communication 组织内部沟通

• The communication process model 沟通过程模式
• Interpersonal communication人际交流
• Organizational communication组织沟通
• Barriers to communication 沟通障碍
• Managingcommunication管理沟通
• Turnover and discipline 员工流动与纪律

10.Turnover rates & costs 员工流动率与流动成本

11.The employee rights and employer responsibilities 员工权利与雇主责任

12.The process of establishing disciplinary policies 设立纪律过程

13.investigate a disciplinary problem 调查一个违纪问题